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Launched in 1999, Checker and Rally’s has grown to become one of America’s top-selling burgers, fries, wings, and cola restaurants in the country. Many thanks to their taste food, but also to their focus on adapting to customer feedback gathered through such as GuestObsessed, which you see here today.

The GuestObsessed survey here, and on GuestObsessed.com, was created by their management team to find out exactly what kind of experience their customers are having at their restaurants. They’ll use this information to improve their food and services the next time you visit.

Details

Survey NameGuestObsessed
End DateJune 30, 2024
PrizeOffer on receipt
Prize Value$5-$25

GuestObsessed.com Instructions

As with many similar surveys, you’ll need to be a recent customer of Checkers and Rally’s in order to take the survey. Look to your receipt for the following information:

  • Store number
  • Transaction date
  • Check number

Here’s a sample photo of a receipt:

Sameple Receipt From Checkers And Rallys Guestobsessed Survey
Sameple Receipt From Checkers And Rallys Guestobsessed Survey

With your receipt in front of you, follow these instructions:

  1. Search for GuestObsessed in Google, or head directly to www.GuestObsessed.com
  2. From there, enter in your transaction details found on your receipt
  3. After the system has verified you, you’ll be invited to take the survey
  4. Answer the questions as openly and honestly as possible, Checkers and Rally’s simply want to improve your experience the next time you come in
  5. At the end of the survey, a validation code will be presented to you. Write this code on your receipt to claim the offer the next time you visit one of their restaurants
  6. Congrats! You’ve just completed the GuestObsessed survey and can enjoy some free food on your next visit

Some of the questions their team may ask includes:

  • What was your overall satisfaction rating with this Checkers and Rally’s restaurant?
  • Were you pleased with the food? Was your order accurate and hot when it arrived?
  • How did their staff treat you? Did they greet you at the door and act considerately?
  • Is there anything they could’ve done to improve your experience?
  • How likely is it that you’ll recommend this Checkers and Rally’s restaurant to family or friends in the next 30 days?

Screenshots from the survey for your enjoyment:

Extra Feedback Given On The Guestobsessed Survey
Extra Feedback Given On The Guestobsessed Survey

Coupon For Checkers And Rally's After Completing Survey
Coupon For Checkers And Rally’s After Completing Survey

Satisfaction Rating For The Food You Ordered At Checkers And Rally's
Satisfaction Rating For The Food You Ordered At Checkers And Rally’s

Overall Experience Rating For Guestobsessed.com Survey
Overall Experience Rating For Guestobsessed.com Survey

Here’s a video for you of someone taking the survey:

About Checkers and Rally

With more than 900 locations around the country, Checkers and Rally’s has been serving up hot dogs, burgers, fries, chicken, and other fried goodness, to American for over 34 years now. Their delicious food is one of their primary growth drivers, with customer satisfaction also high on the list.

Chips And Chicken Bites Are Very Popular On Their Menu
Chips And Chicken Bites Are Very Popular On Their Menu

Today, competition is fierce. Which makes customers satisfaction ever so vital. Surveys such as the on here – GuestObsessed – are created by Checkers and Rally’s to drive feedback generation. Gathering insights into customer experiences at their restaurants, and also rewarding customers for taking the time to submit their feedback.

You can take the survey at GuestObsessed.com or leave your feedback right here. Detail your experience, what you enjoyed, what you didn’t, and let their staff know if there’s anything else they could’ve done to improve your experience. All in all, it’s a win-win for both parties.

Checkers and Rally’s aren’t the only chain in the States gathering feedback like this. One famous doughnut shop is hosting the KrispyKremeListens survey – offering recent customers free doughnuts for submitting details about their experience at Krispy Kreme.

Some Of Checkers And Rally's Famous Food
Some Of Checkers And Rally’s Famous Food

All in all, so long as Checkers and Rally’s continue making the right decisions and serving up delicious food, it’s likely much of the feedback left here and on GuestObsessed.com, will be vastly positive.

Speak With Checkers and Rally Staff

Have some more questions about the GuestObsessed survey that you’d like to ask their team before taking it? Send them a message on social media:

Otherwise, you can head down to one of their stores using their online locator and speak to their staff in-person. You can also give them a call on 1-800-800-8072 and talk with a representative.

For any other questions you have, feel free to send us an email or leave a comment. If you’d like to take another survey like this, check out the www.Lowes.com/Survey – it may just surprise you.

Enjoy your burger and chicken!

Emma J - Author at Opinionr
Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

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