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Clarks is one of the UK’s largest footwear retailers with over 15,000 employees. They’re always trying to improve their products and services which is why they host feedback collections such as the NeverStandStillClarks currently hosted on the www.NeverStandStillClarks.co.uk survey platform. Take the survey today and go in the running to win.

NeverStandStillClarks Details

EndsDecember 31, 2019
Entry MethodOnline Survey
Survey Prize£100 Cash

www.NeverStandStillClarks.co.uk Instructions

As you know, Clarks is hosting the NeverStandStillClarks survey to gather feedback from customers like you about your recent experience shopping at one of their stores.

In order to keep the feedback received only coming from genuine customers, you’ll need the following information from your receipt in order to take the survey:

  • The transaction number
  • The store number
  • The date you visited the Clarks store
  • The exact time your transaction was processed through the checkout

If you’re not sure where to find the information on your Clarks receipt, use this as an example:

Location Of Survey Information For Neverstandstillclarks
Location Of Survey Information For Neverstandstillclarks

If you don’t have a receipt, you can also take the Clarks survey if you’ve been given an invitation card which may look like the following:

Invitation To Take Neverstandstillclarks Survey
Invitation To Take Neverstandstillclarks Survey

After you’ve decided on your chosen entry method, follow these instructions:

    1. Search NeverStandStillClarks in your search engine, type in www.NeverStandStillClarks.co.uk survey into your browser and hit enter, or click the link a bit further down
    2. On the first page, choose whether you’ll enter with your receipt or the Clarks invitation you’ve received
    3. Once you’ve been verified by Clarks’ survey platform, start answering all the questions they have. There are around 10-15 in total but it shouldn’t take you more than 5 minutes to complete it all
    4. At the end of survey, you’ll need to give Clarks some personal information in order to enter the draw to win the £100:
      • Full name
      • Email address
    5. Congratulations 🙂 You’ve just completed the NeverStandStillClarks survey – good luck!

Clarks might ask some questions similar to these ones:

  • What was your overall satisfaction rating with your experience at Clarks?
  • Did you return or exchange any products on this visit?
  • What do you rate the staff members knowledge and expertise on their range of products?
  • Was it easy to find what you were looking for?
  • Is there anything the Clarks’ staff members could’ve done to improve your experience?
  • What was your satisfaction rating with the overall value for the price you paid?
  • How likely is it that you’ll return to this Clarks store in the next 90 days?

Here are some screenshots from the www.NeverStandStillClarks.co.uk survey:

About Clarks

C. & J. Clark International Ltd, or also known as Clarks, was founded way back in 1825 in Somerset, England by brothers Cyrus and James Clark. It is a successful international shoe manufacturer and retailer with over 1000 branded stores and franchises around the world.

One Of The Many Clarks Stores In The Uk
One Of The Many Clarks Stores In The Uk

Many believe the success of Clarks around the world is due to simply listening to their customers. Surveys such as the one on www.NeverStandStillClarks.co.uk show the Clarks’ team values the opinions of their customers by rewarding them with the chance to win £100.

Clarks’ signature product is the Desert Boot, ankle height boot with crepe rubber sole. It was worn by British officers in the Second World War. Today, it is still being produced as a fashion item.

Clarks In The Community

As an established brand with existence close to 2 centuries, Clarks has several partnerships, including with British Retail Consortium (BRC) – through BRC’s Better Retail, Better World initiative.

However, according to Rank a Brand Website through its article “How Sustainable is Clarks?”, Clarks’ corporate social responsibility is very minimal, achieving E on the sustainability scorecard – the lowest score.

Clarks Feedback Received On Rank A Brand
Clarks Feedback Received On Rank A Brand

The reason being is that Clarks has not communicated anything concrete about its guiding principles – such as policies for environment, carbon emissions or labor conditions in low-wages countries. For consumers, it’s unclear whether Clarks is committed to sustainability or not.

If you want Clarks to put more effort into the environment and supporting their community, take the www.NeverStandsStillClarks.co.uk survey and let them know how you feel.

Clarks Feedback

According to Trust Pilot Website and Reviews IO Website, Clarks has recorded a rating of 4 and 3.5 out of 5 respectively. There is a combined total of more than 1,300 reviews, of which some are positive while some are not.

Some of the positive feedback credits Clarks’ superior service, product quality and styling, and friendly staff, while the negative reviews are mainly centred around product feel and look, such as easily torn soles, poor fitting, shoes lacks grip, narrow width, and uncomfortable shoes.

In addition to feedback Clarks receives on third-party websites, you know how they also host their own surveys such as the NeverStandStillClarks survey. So why not take the official Clarks feedback survey and potentially win £100 instead?

The Future of Clarks

According to Clarks’ CEO, Clarks is considering a turnaround plan after being in the red for quite some time. At the core of the plan is the shutting down of its sole remaining U.K. factory after failing to reach production and cost targets, despite being operational for just 2 years.

Moreover, the state-of-the-art robot-assisted facility in the village of Street in Somerset, England, was part of Clarks’ ambitious plan to manufacture its products on its home soil, after moving to Asia since 2006. However, the production costs in the UK was too high hence the closure.

Want to shape the future of Clarks? Take the survey on www.NeverStandStillClarks.co.uk and give them feedback about your recent experience shopping with them.

Talk To Clarks Feedback Team

If you don’t want to take the survey on www.NeverStandStillClarks.co.uk you can send a message to their staff on social media instead:

Otherwise, you can find a Clarks store near you using their online store locator or give them a ring on 01458 899901 or email [email protected].

Emma J Editor At Opinionr

Emma Jones

Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

Want to know more about Opinionr? Click here!

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