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Wilko is one of the UK’s most popular outdoor living, garden, and homewares retailers. They’re currently running a campaign called WilkoHaveYourSay where customers can leave feedback and go in the running to win a £100 Wilko Gift Card.

WilkoHaveYourSay Details

Start DateJanuary 1, 2019
End DateSeptember 1, 2020
Entry MethodOnline
Entry LimitsOnce per month
GiveawaySweepstakes Entry
Prize£100 Wilko Gift Card

Survey Rules

Wilko want to keep the Wilko Have Your Say survey as fair as possible for everyone that takes it, so there are  a few rules you’ll need to follow:

  • You must be over the age of 18
  • You must be a resident of the United Kingdom
  • You must not be an employee of Wilko or a family member of an employee of Wilko
  • You must claim your £100 Wilko Gift Card within 14 days of announcement otherwise you might forfeit it

Instructions for www.WilkoHaveYourSay.com

If you recently made a purchase at a Wilko store, you’ll need the long receipt number to be verified by the survey:

  • It’s a twenty-five (25) digit code printed near the barcode

Don’t worry if you don’t have a receipt – you can still take Wilko’s survey and enter the sweepstakes.

Not sure where your receipt number is? Check this example:

Location Of Survey Code On Wilko Receipt
Location Of Survey Code On Wilko Receipt

Now that you’re all ready to go, follow these instructions:

    1. Visit the official website hosting the WilkoHaveYourSay survey, type in www.WilkoHaveYourSay.com, or click the link further down
    2. Enter in your survey code which is also your receipt number if you have one
    3. If you don’t have one, Wilko still want your opinion, just click “I didn’t make a purchase” when choosing which method to use
    4. Now that you’ve been verified, answer all the questions Wilko’s customer satisfaction team has for you
    5. Near the end of the survey, you’ll need to provide Wilko Have Your Say with a few personal details in order to enter the £100 Gift Card giveaway:
      • First name
      • Last name
      • Address
      • Email address
      • Phone number
    6. All done! You’ve just completed the Wilko survey and are on your way to winning a £100 Wilko Gift Card. Good luck 🙂

Wilko’s survey team may ask questions similar to the following:

  • Which Wilko store did you visit and at what time?
  • How often do you shop at and/or visit one of Wilko’s stores?
  • Overall, how satisfied were you with your recent experience at Wilko?
  • How likely is it that you’ll recommend this particular Wilko store based on your experience?
  • Did any of Wilko’s team members go above and beyond to help you?
  • Is there anything extra Wilko could have done to improve your experience?
  • What would you rate the level of staff helpfulness?
  • Was the overall store environment to your pleasing?

Here are some screenshots from WilkoHaveYourSay.com so you know you’re at the right place:

About Wilko

From its establishment in 1930, Wilko has grown to become one of the UK’s largest homeware retailers. Their product lineup now includes textiles, cleaning products, cosmetics, stationery, pet products, and much more. It can be argued that one of the reasons they’ve been able to successfully grow into so many areas is through continuously listening to customer feedback, as you see here with the WilkoHaveYourSay survey.

Wilko’s History

It all started back in 1930 when James Kemsey Wilkinson opened the first store called Wilkinson Cash Stores. It held the name for 11 years and then became Wilkinson Hardware Stores. Over the next 70 odd years, it was still the same, until 2015, when the company finally decided to modernise itself and change their name to Wilko Retail, or more simply known as Wilko.

One Of The First Wilko Stores In The Uk
One Of The First Wilko Stores In The UK

Wilko started as a private company and remains that way. In fact, it’s never left the Wilkinson family, with Tony Wilkinson and Lisa Wilkinson now owning 100% of the company themselves.

Wilko in the Community

As you can guess by the survey here on www.WilkoHaveYourSay.com – Wilko very much care what their customers think, and one of the ways they aim to bring up that satisfaction rating is by always giving back to the community.

In particular, Wilko has partnered with the Alzheimer’s Society, Save the Children, Teenage Cancer Trust, and many more charitable organisations. They plan on running many different fundraisers, aiming to give £5m to non-profit organisations.

Check out one of the smaller projects Wilko’s staff recently undertook:

They’re major believers in cleaning up the environment, recently becoming the major sponsor for the 2019 Great British Spring Clean.

Wilko’s Customer Satisfaction

Wilko always aims to provide its customers with the absolute best shopping experience possible. They do this by holding surveys such as the Wilko Have Your Say one, but also by sticking to their main company values:

  • Be better every day
  • Simply help
  • Pull together
  • Respect each other
  • Make it fun

You can read more about their vision and what their family business is about here.

Wilko’s Future

Wilko has big plans for the future, aiming to both keep ahead of its competitors and continue to grow as a company. One of the ways they’re doing that is with automated packaging – and seeing as though plenty of their customers have left some poor feedback on WilkoHaveYourSay.com about the excess packaging, this should be a good move for them.

All in all, if Wilko continues to play a big role in their local community and continue to offer great products at great value, they’ll be around for a long time to come.

If you ever want to see some wholesome useful content, make sure to check out their Youtube channel:

Do Other People Like Shopping At Wilko?

Talk To Wilko Have Your Say Team

Feel like speaking to one of the Wilko staff outside of the WilkoHaveYourSay survey? Your best bet for a quick response would be to message them on social media:

If you don’t want to do that, you can use their store locator to find one near you and contact them directly. Or, you can give their national customer helpline a call on 08000 329 329. Otherwise, you can send them a message through their website.

Their head office is located at:

JK House, Roebuck Way, Manton Wood
Worksop, Notts, S80 3EG

Emma J Editor At Opinionr

Emma Jones

Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

Want to know more about Opinionr? Click here!

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