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New Look is one of the UK’s largest fashion retailers with over £1 billion in annual revenue. Today, they’re requesting your feedback on the NewLookListens survey. Take the New Looks Listens survey on NewLookListens-gbr.co.uk and you could win a £50 New Look gift card.

NewLooksListens Details

EndsDecember 31, 2019
Entry MethodOnline Survey
Survey Prize£50 Gift Card

New Look Survey Rules

Good news to all you New Look survey takers reading this – there are hardly any rules to follow. In order to take the New Looks Listens survey, you must:

  • Be aged 16 years or older
  • Be a resident of the UK or Ireland
  • Not be affiliated with New Look – as in one of their employees or a family member of one of their employees

Instructions for www.NewLookListens-GBR.co.uk

To take New Look’s survey, you’ll need one of two things – either a receipt of your recent purchase or an invite card to take the survey.

If you’re using a receipt, you’ll need the following information from it:

  • The four (4) digit store number
  • The transaction number
  • The date of your purchase
  • The exact time the transaction went through the register

Here’s where some of the info might be on a New Look receipt:

Location Of Information On Receipt For Newlooklistens Survey
Location Of Information On Receipt For NewLookListens Survey

If you’re going to be taking completing the New Look Listens survey from the invite card, you’ll just use whatever is printed on there.

Once you’ve got it all ready, here are the instructions to take the survey:

    1. Head to www.NewLookListens-GBR.co.uk, type in NewLookListens into your browser, or click the link below
    2. On the first page, choose whether you’re taking the survey with your receipt or an invite card
    3. Next, enter into the relevant information so New Look’s survey platform can verify you’re a genuine customer
    4. Once you’ve been accepted to take the survey, answer all the multiple choice and extended answer questions the New Look customer feedback team has for you
    5. Near the end of all the questions, you’ll be asked for a bit of personal information in order to be eligible for the £50 New Look Gift Card:
      • Full name
      • Phone number
      • Email address
    6. And you’re all done! Congratulations on taking the New Look Listens survey and good luck in winning the £50 Gift Card 🙂

New Look might ask questions like these ones:

  • What time did you visit the New Look store?
  • What was your overall satisfaction rating with your shopping experience?
  • How was the friendliness of their staff members? Was the speed of service to your satisfaction?
  • Were you easily able to find the items you were looking for? Was the overall cleanliness of the New Look store to your liking?
  • Is there any, in particular, you’d like to add to the New Look Listens survey about how they could improve your next experience with them?
  • How likely are you to recommend New Look to family and friends based on this visit?
  • Did one of the staff members listen and help you appropriately?

Here are a few screenshots from www.NewLookListens-GBR.co.uk:

About New Look

New Look is a global fashion retailer, founded by Tom Singh in 1969 in Somerset, United Kingdom. It has over 18000 staff, with presence in more than 1100 locations worldwide; including France, Ireland, Romania, Malta, Malaysia, South Korea, Singapore, Thailand, Indonesia, United Arab Emirates, China, Germany, Russia, Bahrain, Saudi Arabia, Azerbaijan and Poland.

One Of The First New Look Stores In The Uk
One Of The First New Look Stores In The Uk

Although it operates in many different countries today, it’s only looking for customer feedback on the New Look Listens survey from those in the UK

New Look also operates its business online, in which its website now ships to around 66 countries worldwide, generating 14% of 2018 sales. It is active in social media as well with more than 5 million followers.

New Look & The Environment

New Look set up its own Foundation back in 2009, being able to make a difference in various meaningful ways. In 2018, the Foundation was renamed to New Look Gives. This New Look Gives has recently named its 3 charity partners for the next 3 years; retailTRUST, Hospice UK and Teenage Cancer Trust.

Logo Of The New Look Foundation
Logo Of The New Look Foundation

The charity works of New Look include fund-raising activities, volunteering, sponsored sports events, Globe Trotting events, and plenty other team activities, making New Look Gives a brand that certainly gives back to the society.

If you value the position New Look has taken in supporting a number of local and global charities, let them know how you feel on the New Look Listens survey by heading to NewLookListens-GBR.co.uk today.

New Look Customer Feedback

Being in the fashion retailing business, New Look not only needs to understand its exactly what their customers want, it also must portray a good brand image for the customers to look good and feel good.

Which is why it’s extremely important for them to always host surveys such as New Look Listens which are designed to gather customer feedback.

For the feel-good factor, aside than having its own Foundation, New Look has its own policy against modern slavery, human trafficking, animal abuse, and environmental negligence. This sets New Look apart from its competitors across the globe.

New Look’s Future Plans

With the increasing competition and global economic uncertainties, New Look has announced plans to further reduce its expenses. Aside than closing some stores and cutting jobs, New Look is pursuing a debt-for-equity swap as part of a painful restructuring scheme which would cut its debt from £1.35 billion to £350 million.

Besides corporate restructuring as mentioned above, New Look will focus on strategic international expansion and digital development, as well as expanding its standalone menswear in-store presence in the UK.

Want to continue to see New Look offer great fashion at great value? Take the New Look Listens survey and let them know what they’re doing right, and what they can improve on.

Who Else Likes Shopping At New Look?

Send A Message To The New Look Listens Survey Team

Feel like getting in touch with one of New Look’s staff members but don’t want to take the NewLookListens survey? No worries – send them a message on social media instead:

Otherwise, head to their help centre to see if anything can assist you there. Or, use their store locator to get in touch with a New Look near you. Lastly, you can give them a call on 0344 499 6690 or send them a message through their website.

Their head office is located at:

45 Mortimer Street, Soho W1

Emma J Editor At Opinionr

Emma Jones

Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

Want to know more about Opinionr? Click here!

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