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Burlington is hosting a customer satisfaction survey on www.BurlingtonFeedback.com! To take the BurlingtonFeedback survey, all you have to do is answer a few questions about your shopping experience and you could win $1,000 in the sweepstakes!

BurlingtonFeedback Details

Start DateJanuary 1, 2019
End DateDecember 31, 2019
Entry MethodOnline
Entry LimitsUnlimited
GiveawaySweepstakes Entry
Prize$1,000 Burlington Giftcard
Prize Approx. Retail Value$1,000

Survey Rules

As there’s quite a bit of money involved in Burlington’s Feedback survey ($1,000 each month) – their survey team has decided to put a few rules in place to ensure it’s fair for everyone.

  • You must be a legal resident of the 50 United States, or Canada, or Puerto Rico
  • You must be over the age of 18 years old when you give your feedback
  • You must not be affiliated with Burlington or its stores in any way

Instructions for Burlington Feedback

You will need one piece of information from your receipt to enter the feedback competition:

  • The eighteen (18) or nineteen (19) digit survey code printed near the bottom

Don’t have a receipt? No problem – keep reading to find out how you can enter to win the $1,000 Burlington Gift Card without a receipt.

If you’re unsure where the code, here’s an example from one of Burlington’s receipts:

Location Of Survey Code On Burlington Receipt For Feedback
Location Of Survey Code On Burlington Receipt For Feedback

After you have the code ready to go, take these steps to complete the feedback form:

    1. Enter in the official website hosting the survey or click the link below
    2. Once there, type in your BurlingtonFeedback survey code. If you receive an error, re-enter the code and try again. If you don’t have a code, type in a random 19 digit number, click submit, then do it again and again until it verifies you. Otherwise, you can enter the sweepstakes by email (details below)
    3. Now that you’re into the survey, answer all the questions Burlington’s customer satisfaction team has for you. They’re trying to improve your shopping experience next time so be as honest as possible
    4. At the end of the survey, you’ll need to enter some personal information for the sweepstakes:
      • First name
      • Last name
      • Phone number
      • Email address
    5. And you’re done! Congratulations – you just completed Burlington’s Feedback form and could be on your way to winning a $1,000 gift card! Good luck 🙂

Here are a few example questions Burlington might ask you during the survey:

  • What was your overall satisfaction with your shopping experience at Burlington?
  • Did the cashier greet you with a smile?
  • How likely is it that you’ll return to this Burlington store in the next 90 days?
  • How likely is it that you’ll recommend Burlington to friends and family?
  • What type of clothes did you buy at Burlington?
  • Is there anything the Burlington staff could have done to improve your experience?

Here is a few screenshots of what the survey looks like:

You can take the survey here – https://www.burlingtonfeedback.com

Alternatively, if you don’t want to take Burlington’s survey but still want to enter into the sweepstakes, you can submit your entry via email.

Send an email with your name, address and telephone number with the words “Burlington Stores Survey Sweepstakes Entry” on the subject line to: [email protected] (“Email Entry”)

About Burlington

If you like a good deal as much as I do, there’s no doubt you’ve heard of Burlington (formerly Burlington Coat Factory). They’ve been in business for almost 50 years and have 631 locations across the 41 states in the US. They’ve even expanded into Puerto Rico! I wonder if our Puerto Rican friend will be leaving similar responses on the BurlingtonFeedback survey.


The company was founded in 1972 by Henrietta Milstein and her husband Monroe (though they were in the wholesale coat business as early as 1924). It took some convincing for Monroe to launch the store, but he finally did, and most of the $75k down payment they needed to purchase the factory outlet was funded by Henrietta, who had been saving her librarian salary (girl power!)

Burlington Still Sells Plenty Of Coats Off The Rack
Burlington Still Sells Plenty Of Coats Off The Rack

Her husband already owned a retail store specializing in outerwear, which he had set up with his father, Abe. As the name suggests, the store was opened in Burlington, New Jersey and just three years after launching the company they opened a second store in Long Island, the store was run by Monroe’s son, Lazer. By 1983, they had 31 locations across the country.

Over the years, they have, of course, had to extend their offerings beyond coats, and nowadays you can find anything from men’s and women’s clothing, to footwear, socks and sleepwear for kids, basically all your regular department store essentials. They still remain loyal to their original business model, however, offering up to 65% off regular retail prices!

Giving Back

Burlington has teamed up with a bunch of charitable organizations over the years, including the Leukemia and Lymphoma Society and Women Heart: The National Coalition for Women. If you care for organisations such as these make sure to let Burlington’s management know they’re doing a good job on www.BurlingtonFeedback.com.

In 2006, the retail giant launched the Warm Coats and Warm Hearts Drive, creating drop-off stations in many of their stores where people could donate clothing to those in need in their community. Through this program over 1.2 million coats have been collected and donated to people across the country, who are sure to have appreciated it during those freezing winter nights.

Hollywood Stars Supporting The Burlington Cause
Hollywood Stars Supporting The Burlington Cause

In 2018, they collaborated with singer, actress, and author Vanessa Williams and nonprofit organization Women Heart, to raise awareness around the vital importance of heart health. Vanessa and her daughter made an appearance in Burlington’s NYC flagship store to promote this amazing cause and even had their own heart health screenings taken in person there.

In the News

There’s been some weird and wonderful news stories about the company over the years but this one has to be the strangest and best…In the 1990s, an urban legend circulated that there were snakes hidden in the coats and jackets that they sold! That is literally the craziest and creepiest thing I have ever heard.

Could you imagine the type of message on the BurlingtonFeedback survey if customers were finding snakes inside their clothes when they got home! I’d imagine some pretty hysterical responses 🙂

One of the more melancholy news stories was during the attack on the Twin Towers on September 11th. Wreckage from the plane crash destroyed their NYC store. Some of the fuselage and landing gear of the airplane came right through the roof.

They also faced a bit of a controversial backlash in 2017, when out of nowhere, Ivanka Trump’s products vanished from their website. No comments were made on whether or not her brand remained in the brick and mortar locations but nevertheless, the public (specifically Trump supporters) were outraged and accused the retailer of politically acting out. Burlington chose not to comment on the situation.

Do Others Enjoy Shopping At Burlington?

Talk To Burlington Feedback Team

Feel like sending some Burlington Feedback outside of the official survey? Send them a message on social media:

If that’s not for you, you can read their FAQs or give them a call on (855) 355-BURL (2875).

Their head office is located at:

1830 Rte 1309 N. Burlington
NJ 08016

Emma Jones

Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

Want to know more about Opinionr? Click here!

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