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If you’re looking for delicious frozen custards, butterburgers, and cheese curds, look no further than Culver’s, one of the most popular fast food chains in the midwest. But they want to make themselves even popular, and they need your help! They want you to take the official Culvers.com TellCulvers survey and share your experience with them 🙂 

TellCulvers Details

The www.tellculvers.com survey is an initiative put together by the customer satisfaction team at Culver’s. They’ve been assigned the task of gathering feedback from customers and one of the ways they’re trying to accomplish this is with the TellCulvers survey!

This survey is quite similar to the one Dunkin Donuts is hosting called TellDunkin. Both fast food chains are simply trying to improve the quality of their service and food to improve your experience the next time you come in.

Here are the specific details for the Culver’s survey:

Start DateJanuary 1, 2019
End DateDecember 31, 2019
Entry MethodOnline
Entry LimitsUnlimited
GiveawayGuaranteed Prize
PrizeOffer printed on your Culver's receipt
Prize Approx. Retail ValueUp to $5

Survey Rules

Good news! 😀 There aren’t any official rules to follow when taking the Culver’s survey. However, they are trying to get only genuine feedback, so you will need a few details from your receipt in order to be a verified customer and qualify for the offer printed at the bottom.

Another company doing a similar thing to Culver’s is Smashburger. They’re currently sending out the SmashburgerFeedback survey to all their previous customers who have an invitation printed at the bottom of their receipt 🙂

Instructions For TellCulvers

If you’ve got your receipt already in front of you, fantastic! You’ll need two pieces of information from it to take the survey:

  • The eighteen (18) digit survey code printed right at the bottom
  • The transaction (TRN) number printed towards the top of your receipt

Here’s an example of where it might be:

Location Of Survey Information On Receipt For Tellculvers
Location Of Survey Information On Receipt For Tellculvers

Got them both ready? Great! Follow these instruction to complete the actual survey:

  1. Visit the official website hosting the survey (link below)
  2. Enter in the first two pieces of information so the survey platform can verify your receipt. Chipotle do a similar thing with their ChipotleFeedback.com survey they’re currently running.
  3. Once you’ve been verified by their systems, you’ll be invited to take the survey.
  4. Answer all the questions the customer service team has for you, be as detailed as possible so they can improve the service next time.
  5. At the end of the survey, write the validation code on your receipt.
  6. All done! The next time you head into Culvers, tell the staff you took the TellCulvers survey, show them the receipt, and redeem the offer printed on it 🙂 🙂

I took the survey myself recently and noticed some of the questions were quite similar to the BojanglesListens survey. Here are a few examples I came across:

  • What was your overall satisfaction rating with your experience at Culver’s?
  • What type of visit did you have at Culvers? Was it dine-in, carry-out, delivery, or something else?
  • How was your satisfaction with the taste of the food? What about the temperature?
  • Were the team members friendly and speedy with the service?
  • If you used one of the restrooms, was it clean as well?
  • How likely is it that you’ll return to this Culver’s based on your experience?
  • How likely is it that you’ll recommend this Culver’s to friends or family?
  • Is there anything the team and restaurant could’ve improved on?

Here are a few screenshots of the survey so you know what it looks like:

About Culvers

Culver’s is a fast food chain which is primarily based in the Midwest. They offer burgers, frozen custard, chicken, appys, and… best of all, fried cheese curds, I could eat them all day they’re sooo tasty 😛 I let them know on their TellCulvers survey that if they ever remove their cheese curds from the menu I’ll never go back!

History

The company originally started back in 1984 by George and Ruth Culver. They actually had worked for A&W previously so they kinda knew what they were letting themselves in for. Their son even worked for McDonald’s (who are hosting the macc.as/feedback survey all year round) – talk about a family that was meant to do this!

They all quit their jobs and opened Culver’s Frozen Custard and Butter Burgers on July 18 in Sauk City, Wisconsin.

One Of The First Culver's Restaurants To Open
One Of The First Culver’s Restaurants To Open

Like many fast food restaurateurs, they decided to franchise the business, when approached to do so in 1987. By 1993 it had still grown at a fairly humble rate and they only had 14 stores, all located in southern Wisconsin. The restaurant finally branched beyond the state in 1995.

By 2003 they ended up with over 200 locations and today there are currently 671. At the moment they try to open up 36 new franchised stores every year! Impressive numbers..let’s see if they can do it 😀

Fun Facts

Restaurant chains are always packed with heaps of fun facts, they always have a super interesting history, here are my favorites from Culver’s…

They’re reported to serve around 150 million scoops of ice cream every, single, year. That’s a lotta work for the cows, 5400 of them to be exact, who all work full time to deliver your favorite dairy treat! They make so many variations that they’ve even had to put together a guide on how to choose the right ice cream for you:

Their cheese curds are super popular (duh), but so popular in fact that back in 2015 they sold a whopping 17.7 million of them. Some journalist out there decided to do a little bit of math and worked out that this meant if you lined all of them up in a row, they would stretch to the moon and back, and then back to the moon once more. I mean, I love cheese, but that sure is a lot!

How do you think some folks in Hollywood enjoyed them?

This one was my favorite and it really warmed my heart… So obviously, as they are a huge company, they like to do what they can to give back to the community, but franchisee Bruce Knoll of the Platteville, WI store went next level.

Bruce’s store had to close due to a fire and so he assured his staff they would be looked after financially. After the insurance stopped paying after 60 days, Bruce used his own money ($144k) to pay staff their wages so they wouldn’t struggle after losing their jobs. This is AMAZING! Now that you know about this make sure to let Culver’s management know how awesome Bruce is in the survey!

Franchising Opportunities

The first franchised restaurant they had was kind of a flop, George and Ruth were inexperienced and, like us all, made a fair few mistakes on the way. The great thing is though, that they learned from these and nowadays, if you want to open up a Culver’s they will put you through a bit of a rigorous bootcamp to do so.

So, what does it entail?

Well, firstly, you have to work in a current restaurant, for free and do 60 hours. You then go through a rigorous 4-month training process of each role in the restaurant, oh, and it’ll set you back $20k. Not to mention the minimum half a million bucks of net worth you also require before joining the Culver’s club. I better start saving…

Do Other People Like Culvers?

Talk To TellCulvers Team

Want to talk to someone at Culver’s outside of the TellCulvers feedback form? Send them a message on social media:

Or, you can give their customer service team a call on 833-224-7670. Otherwise, head to their contact us page to see if your question has already been answered in their FAQs.

Their head office is located at:

1240 Water Street
Prairie du Sac, WI 53578
Emma J Editor At Opinionr

Emma Jones

Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

Want to know more about Opinionr? Click here!

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