Zaxby's Logo

Customer Service
Overall Value
7 reviews {{ reviewsOverall }}

Write my review

Zaxby’s, one of America’s favorite chicken joints, is hosting a survey on MyZaxbysVisit! The official site is – tell them about your recent experience and you could win a $1,000 Gift Card!

MyZaxbysVisit Details

Yes, I know Zaxby’s make some great chicken already, but they want to know how they can make it even better! Sounds good to me 😀 In order to do so, they need your feedback so they’re hosting an official Zaxby’s survey called MyZaxbysVisit. In return for your feedback, you could win $1,000 cash!

Here are the specific details:

Start DateJanuary 1, 2019
End DateDecember 31, 2019
Entry MethodOnline, Mail
Entry LimitsOne (1) per day
Prize$1,000 Cash
Prize Approx. Retail Value$1,000

Survey Rules

With a lot of money involved ($1,000 every day!) you’ll need to follow some rules so the survey sweepstakes are fair for everyone:

  • You must be a resident of the 50 United States, the United Kingdom, or Canada
  • You must be over the age of majority in the US or Canada, or over the age of 18 in the UK
  • You must not be affiliated with Zaxby’s or its affiliates in any way
  • You must enter the competition a maximum or one (1) time per day

Click here to download a PDF of the official rules.

Instructions for MyZaxbysVisit

If you follow all the rules above – awesome! Here’s what you’ll need before you start Zaxby’s survey:

  • The exact time printed on your receipt
  • The total dollar amount you spent on your order
  • The survey code printed at the bottom (mix of numbers and letters)

Here’s where it might be in your receipt:

Location Of Info On Receipt For Myzaxbysvisit
Location Of Info On Receipt For Myzaxbysvisit

Once you’ve found all the info you need, follow these instructions to take the survey:

  1. Visit the official website hosting the MyZaxbysVisit survey (link below)
  2. Enter in the three (3) pieces of information on the first page
  3. If you’ve entered them correctly, you’ll get past the first page and be invited to take the survey. Otherwise, you’ll receive the following error: “Sorry, that is not a valid answer. Please try again.”
  4. Once past the first page, you can take the survey. Answer all the questions Zaxby’s has for you.
  5. At the end of the survey, you’ll need to give them a bit of personal information to enter the sweepstakes:
    • Full name
    • Address
    • Contact number
    • Email
  6. And you’re done! 😀 You’ve just completed Zaxby’s survey and are in the running to win $1,000 in CASH!

They might ask you questions like these:

  • What was your overall satisfaction when visiting their restaurant?
  • How likely is it that you’ll recommend Zaxby’s to friends or family in the near future?
  • How was your meal? Was it cooked correctly? And the temperature?
  • What about the staff and cashiers? Were they friendly and inviting?
  • Was the restaurant clean?
  • Based on your experience, how likely is it that you’ll go back to Zaxby’s in the next 30 days?

Here’s a screenshot of what the survey looks like:

About Zaxbys

Now chances are, if you’re not from the south, you’ve likely not heard of Zaxby’s. Kinda surprising considering they’re a billion-dollar fast food chain. They specialize in chicken fingers, chicken wings, chicken sandwiches and salad, sounds like the perfect southern pick me up! Everything chicken! Just like one of their big competitors – Raising Cane’s (also hosting a survey!)

How it all began

The company was started up by childhood friends Zach McLeroy and Tony Townley. The pair had a passion for tasty chicken but were pretty bummed out by the lack of flavor all the fried chicken joints in the area had. They knew they could make things taste a whole lot better, so, while they were playing a game of basketball, they finally decided to commit to the cause and go into the chicken business.

The Very First Zaxby's Store
The Very First Zaxby’s Store

They managed to pool together $16,000 between them to get their first store up and running. In March of 1990, they launched their first restaurant. It was located in Statesboro, Georgia right near the Georgia Southern University campus.

As students themselves, they knew this was the ultimate place to bag customers. What kind of uni student doesn’t love fried chickens?! 😀 They expanded solely within Georgia until September ‘94 when they launched their first store in Kentucky.

Now, after 28 years in business, they have over 800 stores across 18 states!


One thing Zaxby’s is recognized for are their ads which feature countless famous faces. They started hitting the screens in late 2007. Celebrities including Evander Holyfield, Herschel Walker, Doris Roberts, Giuliana Rancic and a whole host more have been part of their ads. They even had Laverne and Shirley!! And some of them are hilarious too – you should check them out!

They also made an appearance in the popular video game Midnight Club: Los Angeles, back in 2008, though the restaurant has never made it to the West Coast in the real world.


Most of Zaxby’s restaurants are franchised out, however, there are still 123 owned by the company directly.

They currently have a bunch of opportunities in the east coast, which shows they still have no interest in expanding to western states. Their franchise program seems pretty good to be honest but they’re strict when it comes to becoming part of the family, after all, they can’t just have anyone in there…

So, if you want to grab yourself a piece of the chicken business you can expect a thorough background check, credit check and you need to have a solid vehicle.

Sound good so far? Well, you’ll also need $1 million bucks in assets, 500k of which is cash!! So, for us normal folk who don’t have a few hundred grand lying don’t have around, I guess we will have to stick to eating the chicken rather than owning it ☹.

Giving Back

The company is often in the news for their initiatives for giving back. Just recently, over Thanksgiving, one store in particular dished out an incredible 1,500 free meals to the less fortunate. They served up a turkey dinner with pie. I’m sure all those would leave raving feedback on the survey if they were to take it!

They also come forward and contribute to awesome family days like this:

On Veterans Day, 600 of their stores also offered actively serving officers and veterans a free chicken burger. They’ve donated some of their profits to the Red Cross in a special evening they held to help those caught in Hurricane Harvey, and they’ve even invited seniors over for a free lunch on Senior Citizens Day.

These were just what I could find in the last couple of months, you can imagine how much they’ve contributed over the last 28 years, good on you Zaxby’s!

What Do Other People Think About Zaxbys?

Talk To MyZaxbysVisit Team

Would you like to send Zaxby’s a message outside of the MyZaxbysVisit survey? Social media would be your best bet:

Or, you’re more than welcome to give them a call on 866-8-ZAXBYS (866.892.9297). If you’d like to speak to your local Zaxby’s, use their store locator to find a location near you.

Their head office is located at:

1040 Founder’s BoulevardSuite 100
Athens, Georgia 30606
Emma J Editor At Opinionr

Emma Jones

Hi there! I'm Emma - I'm the lead editor here at Opinionr. I write about many of the customer satisfaction surveys and feedback opportunities that stores have. Stores love it when you give them feedback and often reward you for giving it to them - fantastic! Got a question? Let me know! You can check out all my posts on my profile -

Want to know more about Opinionr? Click here!

See More Responses

Customer Service
Overall Value
7 reviews {{ reviewsOverall }}
Leave your review

Be the first to leave a review.

User Avatar User Avatar
{{{review.rating_comment | nl2br}}}

Show more
{{ pageNumber+1 }}
Leave your review

Take more surveys & win more prizes!

Take the Kroger survey and you'll get a Sweepstakes Entry, Guaranteed Reward.

Prize: Gift Card worth around $5000.

It ends on Dec 31, 2019.


Take the Tractor Supply survey and you'll get a Sweepstakes Entry.

Prize: Gift Card worth around $2500.

It ends on Dec 31, 2019.

TellTractorSupply com

Take the Burlington survey and you'll get a Sweepstakes Entry.

Prize: Gift Card worth around $1000.

It ends on Dec 31, 2019.

Take the Dollar Tree survey and you'll get a Sweepstakes Entry.

Prize: Cash worth around $1000.

It ends on Dec 31, 2019.


Take the Arby's survey and you'll get a Sweepstakes Entry.

Prize: Cash worth around $1000.

It ends on Dec 31, 2020.

See all surveys

All trademarks, copyright, and IP are owned by their respective owners. Please contact Opinionr for any complaints.


© 2019 Opinionr All rights reserved | Privacy | About | Contact